In this scenario, you are Director of Operations for Faraday Enterprises and have worked for the company for three years. As a director, you have nine salaried employees and three hourly employees at the corporate office with you, as well as 25 salaried operations managers in field/store locations.
In your job, you are responsible for all operational issues in your organization as they relate to the field offices. That is, you are the corporate face to the field/store locations.
Your responsibilities include rollout of new hardware and software to the company, participation in new product development, and customer service support. In addition, you conduct specific Human Resource activities which include hiring, promoting, evaluating, and firing employees for your staff.
Assignment:
One of your responsibilities at Faraday Enterprises each year is to conduct a performance appraisal or evaluation for each of your employees. At the beginning of December, you begin to collect your thoughts concerning each employee. As you do this, you become particularly concerned about Tim for the following reasons:
-Tim has been late and has left early many times in the past 2-3 months
-Tim appears tired and lethargic many times during each week
-Tim has not been following up with clients or team members as quickly as he has in the past (although his timing is still within standards for his job).
-While you are satisfied with the quality of Tim's work, you want to address these performance issues with him.
1. First, write up your 1-2 paragraph concerns, based on the information presented.
2. Next, define "Fundamental Attribution Error." This is an error that we make when looking at explanations for our own and others' behavior. Be sure to define and describe this error, and why it so easily occurs. Use the Cybrary, Internet, and other resources to research this definition.
3. Then, describe how this type of error influenced the type of concerns you wrote up earlier in the paper.
4. Finally, explain some techniques or approaches you could use that would minimize or eliminate making this type of error in a work situation. Use the Cybrary, Internet, and other resources to research appropriate techniques.