1. In the context of strategic human resources management, people can increase ____ by helping lower costs, providing something unique to customers, or both.
A) bootlegging
B) Value
C) motivation
D) turnover
E) benchmarking
2. Which of the followig is a function of job analysis?
A) It provides basic information that help prospective employers make a first cut through candidates.
B) It provides the information required by virtually every human resources activity.
C) It explores what candidates have actually done in the past.
D) It focuses on hypothetical situations.
E) It measures a range of intellectual abilities.