1. In one or two sentences please briefly give a history of Puerto Rico. And what language in Puerto Rico have spoken in the country?
2. Organizations first focus on TPS, move to MIS and then DSS. Knowledge management and intelligence usually comes last in the information system evolution. Why do you think this is the case? What needs to be in place for a KM system to work?
3. Questions are asked about the production to management schedule. Problem 24 b on chapter 4 is solved using computer Excel, but that part is missing. Is there a problem pool in the form of capturing and uploading a screen using Excel? It is too difficult.