In Denhardt and Denhardt's model of leadership for change, the first step for managers aspiring to lead change involves
A. planning for change both strategically and pragmatically.
B. assessing the organizations' environment and the need for change.
C. building support for the change process both through conversation and through modeling the change process in the managers' own behavior.
D. implementing specific changes while at the same time encouraging a broader positive attitude toward change.