1. In an international context, what strategies would you apply to mitigate ethnocentricity and racism within the business environment?
2. Suppose, on average 17 customers arrive every hour, and that in an 8 hour shift a server can help 200 customers. In a single server model, what is the probability there are exactly 2 people in line?
3. How do public relations differ from, but fit into a marketing plan?