In a waiting line situation arrivals occur at a rate of 2


In a waiting line situation, arrivals occur at a rate of 2 per minute, and the service times average 18 seconds. Assume the Poisson and exponential distributions.

a. What is λ?

b. What is μ?

c. Find probability of no units in the system.

d. Find average number of units in the system.

e. Find average time in the waiting line.

f. Find average time in the system.

g. Find probability that there is one person waiting.

h. Find probability an arrival will have to wait.

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Operation Management: In a waiting line situation arrivals occur at a rate of 2
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