In a smartphone of your choice pick either android or


We all use smartphones but the point to think about is that from a customer perspective do you think that all the features provided are “value added” and which are not.

In a smartphone of your choice (Pick either Android or iPhone), state the features that you think are value added and which are non-value added and CLEARLY explain your logic stating why you think a particular feature is value added or non-value added. If a feature is non-value added, what suggestions would you make regarding that particular feature?

State at least 3 value added and 3 non-value added features with the corresponding explanations for each. You can state more if you have some, but at least 3 are required.

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Operation Management: In a smartphone of your choice pick either android or
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