1) In a parallel installation strategy
a) old system is phased out after the new system is proven
b) old system is phased out gradually after the new system is introduced
c) old system is phased out right after the new system is introduced
d) old system is phased out before the new system is introduced
2) Action plans may include:
a) names of responsible personnel who caused the problems
b) expected completion date
c) proposed solutions for the problems
d) problem area
e) names of responsible personnel assigned to actions