Ethical Dilemmas: Applying Tools for Doing the Right Thing
As a business communicator, you may face various ethical dilemmas in your career. Many factors can determine your choice of an action to take.
Your Task. Study the seven dilemmas appearing on pages 25-26 [e-mail, customer letter, progress report, etc.]. Select four of them and apply the tools for doing the right thing on page 29 in choosing an appropriate action. In a memo to your instructor or in a team discussion, explain the action you would take for each dilemma. Analyze your response to each question (Is the action you are considering legal? How would you see the problem if you were on the opposite side?
Text Book: Business Communication: Process and Product By Mary Ellen Guffey, Dana Loewy.