In a 1-2 page summary using MS Word or Wordpad explain : 1. In Chapter 1, there are three "managerial skills" listed that a good Administrative Medical Assistant (MAA) should possess. Give a realistic medical office example of how the MAA could use ONE of these necessary skills. 2. Why is the planning of activities within the medical office important for the MAA? 3. Explain why the 4 building blocks of "Competitive Advantage" can make an organization more successful.