Question: Measuring Performance
There are two ratios which are used to measure airline performance. One measures efficiency while the other measures equipment utilization.
Is this sufficient? In 200 - 250 words, describe two other metrics you think airlines should develop to measure performance. Be sure to describe how this data would be collected.
Reference
Coyle, J., Novack, R.A., Gibson, B.J., & Barbi, E.J. (2011). Transportation: A Supply Chain Perspective (7th ed). Mason, OH: South-Western Cengage Learning. CH 6, CH 7, CH 8