Problem:
In a large healthcare organization, there is a need to improve collaboration between the nursing department and the IT department to enhance the use of electronic health records (EHR) and streamline patient care processes. The organization decides to implement a member exchange program to facilitate this collaboration. Which of the following scenarios best exemplifies the concept of member exchange and its potential benefits in this context? The organization permanently transfers a nurse with limited IT background to the IT department, expecting them to become an IT-proficient employee over time and contribute to EHR improvements. The organization temporarily assigns an experienced nurse from the nursing department to work in the IT department for a few months, with the primary goal of improving EHR usability and integration. The organization hires a consultant from an external IT firm to assess the EHR system and recommend improvements, without involving any current staff members. The organization conducts a one-time training session for nurses to teach them how to use the EHR system more effectively, without any interaction with the IT department.