Why must there be a detailed implementation or upgrade plan? Who must be comprised in making this plan? Be sure to comprise a rationale for comprising non-technical staff in the process.
Describe the best way to make a non-technical staff for technology changes?
Write down some factors which management should analyze prior to approving a change in its company's technology?
Based on personal experience, explain some of the ways which a technology change has benefited a company which you work (or have worked) for?