Problem: The nurse manager acts as a change agent to implement needed policies for client safety on the unit. Which characteristic exemplifies a change agent? (Select all that apply.) • 1. Understands and is receptive to the change process. • 2. Facilitates communication and builds networks. 3. Is willing to try new ideas and fosters creativity. 4. Persuades all staff to agree and support the changes. 5. Stays current on new evidence for best practice. • 6. Functions as a mentor and role model to others.