Imagine that you are the HR Director for a community hospital that needs to prepare for ICD-10 implementation. The HIM Manager has asked for your help to create and implement a training plan that introduces ICD-10 to the Coding Department. The HIM Manager has the content knowledge about ICD-10, but has never created a training plan. You don’t have content knowledge about ICD-10, but you are the expert on training planning and implementation because you have studied training and development at Herzing University. create a training plan and implementation schedule for the Coding Department.
Create a plan that includes all of Kirkpatrick’s “Critical Steps in Training Planning and Implementation (see below).” For each of the 10 steps, include a paragraph or two that proposes how the HIM Manager can accomplish that critical step in the process. Remember that the HIM Manager knows the subject content on ICD-10, but has no idea of how to structure a training program. Your paper will guide the HIM Manager in delivering an effective training program to ensure that the Coding Department will be ready to embrace the conversion to ICD-10. Be sure to propose specific steps that the Manager should follow for steps 8 and 9 of the Kirkpatricks steps.
The 8th and 9th steps are:
-coordinating the program
-evaluating the program