1. If you are a manager and have one extremely exceptional employee, you need to guard against __________ when evaluating the work of your other employees, because you may have the tendency to compare the characteristics of your other employees with those of the exceptional employee.
a. contrast effects
b. halo effects
c. selective perception
d. self-fulfilling prophecy
e. project errors
2. The fundamental attribution error is the tendency to underestimate the influence of situational factors and to overestimate the influence of personal factors in evaluating someone else's behavior.
a. True
b. False