1. Design a process chart for printing a short document on a laser printer at an office. Unknown to you, the printer in the hallway is out of paper. The paper is located in a supply room at the other end of the hall. You wish to make five stapled copies of the document once it is printed. The copier, located next to the printer, has a sorter but no stapler. How could you make the task more efficient with the existing equipment?
2. If Charlene Brewster has times of 8.4, 8.6, 8.3, 8.5, 8.7, and 8.5 and a performance rating of 110%, what is the normal time for this operation? Is she faster or slower than normal?