Identifying the customers key issues


Assignment:

Select a product that you like or a product you use. Design a sales presentation/campaign that introduces an idea for the product, or a better way to promote the product. This section should be a minimum of two pages and include the six suggestions presented in your textbook:

1. How you will hook your listener
2. Identify the customer's key issues
3. Make the recommendation
4. Stress benefits, not features
5. Make the close
6. Respond to objections

Write a one-page formal business letter to your supervisor explaining your campaign. Write a one-half page office memo to your co-workers outlining the campaign.

Include all three writing pieces in one document. Add a conclusion to your document, summing up what you have learned from this writing process. Make sure to include any challenges you faced and/or surprises you encountered.

 This final project must be a minimum of four pages (not including cover and reference page). The textbook must be referenced; paraphrased and quoted material must have accompanying citations using APA style.

 

 

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Business Management: Identifying the customers key issues
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