Give an example of a situation where another person's word arrangement, word choice, or intended meaning created misunderstanding. Summarize what happened as a result of the misunderstanding.
Identify what could have been done to avoid the misunderstanding. Next, review the e-mail on page 18 of your text. Explain briefly why the e-mail is inappropriate.
Then, revise it to make the message more appropriate for submission to professor.
it is a communication skills class.