Problem
Xavier's best friend Mia lives out-of-state and her mom just had a breast biopsy. Mia calls Xavier (Xavier works at the local hospital where the biopsy was done) upset because they have not received the results of the biopsy. k Mia wants to ?y home to be with her mom if the results show a malignancy; however, she does not want to purchase her plane ticket until she gets the results due to financial resources. Xavier, trying to be helpful, looks up the biopsy results within the EHR-System and lets Mia know that the tumor is benign. Xavier feels he did the right thing since the results were benign and he saved Mia from purchasing an unneeded plane ticket.
a) Identify what are the ethical issues associated with this case?
b) Propose recommendation(s) that the hospital should implement to prevent this form of unethical behavior.