Problem
Identify two organizational problems and opportunities in order to improve performance.
Apply an organizational change diagnosis process to performance issues.
One organizational problem is that the company lacks a clear and concise change management plan. This can lead to confusion and frustration amongst employees, which can lead to a decrease in productivity. Another organizational problem is that the company may be resistant to change. This can lead to stagnation and a lack of innovation, which can eventually lead to a decline in performance. Opportunities for improvement include developing a more effective change management plan and increasing the company's openness to change. Implementing these changes can help the company improve its performance and remain competitive in the marketplace.
The first step in the process is to identify the symptoms of the problem. In this case, the symptoms may include a lack of clarity about the change process, resistance to change, and declining performance. The next step is to identify the root causes of the problem. In this case, the root causes may be a lack of effective communication, a lack of leadership support, and a lack of resources. The next step is to develop a plan of action to address the root causes. In this case, the plan of action may include developing a clear and concise change management plan, increasing communication and leadership support, and providing additional resources. The last step is to implement the plan of action and monitor the results. In this case, the results may include improved performance, increased clarity about the change process, and increased openness to change.