Identify three business components (within the broad categories of people, process/facility, or technology) that presented problems for Shouldice Hospital in the late 1940’s.
Define steps that your startup team might take to avoid similar problems when your service or product is launched.
Determine the value of an accurate forecast in terms of its influence on quality of service delivery and/or potential growth for your start-up.
In what ways would an accurate forecast of hernia repair demand influence business decisions at Shouldice?