Discussion Post I: Human Capital and Diversity
Sometimes when we are in school learning advanced concepts, things can seem a bit abstract until we are able to see or experience concrete examples. The link below is a short talk by Ricardo Fernandez, a Spaniard, who leads a team of up to 30 people from several different countries, and the communication challenges associated with this international remote working team. He is not an expert, nor an academic, but he has the kind of practical experience that is useful for a discussion...and for your potential similar encounters.
YouTube Video: "Ricardo Fernandez on remote international teams" (13:14).
In your initial post:
i. Evaluate and identify the video for the communication skills needed for success in managing a global environment.
ii. Evaluate and identify the video for the relationship-building skills needed for success in managing a remote team.
iii. In the context of managing different cultures, ages, and genders what modes of communication seem most effective in managing people? Provide examples, using the video or class material, of how a manager can use a variety of communication modes effectively. For instance, would texting the terms of a new contract be the best way to communicate with a 60-year-old Japanese customer?
iv. Analyze the relationship-building skills of Ricardo Fernandez, which skills does he seem to feel are most important, and why? Do you agree?
v. Finally, reply to 3-4 other learners showing an understanding of the content, expanding on the topics, and extending the conversation.
Discussion Post II: Communication and Relationship Building
How we communicate has changed over time from an emphasis on official business letter correspondence and meetings to emails, chats, bots, virtual, video teleconferencing, and others. Today, managers still spend most of their time reading, though this is mode of communication is declining.
Relationship building is critical to a manager and an organization's success. Making connections within and outside an organization are critical in today's business environment
In this discussion, consider the roles that managers play in communicating with employees. Trust and accountability are probably the two most character traits stakeholders look for in "good" managers. Without trust, a manager will not be able to motivate and retain employees, implement goals and change, or relate the simplest of instructions to stakeholders and expect results.
Using the scenario below Identify the trust, accountability, and communication issues Justine has with managing her team. Then in a 2-3 minute video explaining how you believe you would have handled the team before the last-minute change by Allied to prevent a possible disaster for Morton.
The response should include a reference list. One-inch margins, Using Times New Roman 12 pnt font, double-space and APA style of writing and citations.
Attachment:- Scenario.rar