Identify the various conflicts and resistance to change


Questions:

After reviewing the case study "Ellen Zane: Leading Change at Tufts/NEMC," complete the following:

• Analyze how the organization used structures and systems to deal with environmental uncertainty and complexity.

• Identify which types of power were at play within the organization.

• Describe how the various stakeholders and departments were impacted.

• Discuss how the change disrupted the psychological contract that existed in the organization.

• Identify the various conflicts and resistance to change.

• Determine whether the change is programmatic, discontinuous, or emergent.

• Analyze Ellen Zane's communication practices throughout the change management process and synthesize the best practices outlined in the text. Was her communication strategy effective?

6 pages APA format

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