Case Study Questions
1. Identify the key forces for organisational change (both internal and external) at Lion Nathan/ Lion. Draw on Kotter's eight-step plan for implementing change to analyse the change process that has been implemented at Lion Nathan and Lion. Evaluate the extent to which these and other strategies were deployed to create a ‘readiness' for change at Lion Nathan/ Lion.
2. Balogun and Hope Hailey (2008) outline key aspects of organisation that foster ‘cultural learning' and help embed the new ways of doing things. Draw on these key characteristics to identify and explain how the new corporate culture at Lion Nathan/ Lion has been developed and deployed help embed the new ways of doing things. What appear to be the key strengths of the new culture?
3. Draw on leadership theory to explain and evaluate the attributes of the key leaders at Lion Nathan/ Lion and analyse the role of leadership in influencing, directing and managing the change process at Lion Nathan and Lion. Do you believe leadership at Lion Nathan and Lion through the changes to the company over the years has been effective? What details in the case lead you to your conclusion?
4. Lion Nathan/ Lion have implemented a number of strategies to motivate employees, increase job satisfaction and improve performance. Draw on at least one of the theories of motivation listed below to explore and evaluate the effectiveness of these strategies. Provide evidence from the case to support your response.
- Equity theory
- Expectancy theory
- Goal setting theory,
- Two-Factor (hygiene) theory.