Identify the broken processes and reengineer the process


Assignment:

There is nothing more frustrated than a broken process. Consider examples of broken processes that are currently causing you pain. The process can be a university process, mail-order process, Internet-order process, return merchandise process, etc. Identify one of the broken processes and reengineer the process. Diagram the "As-Is" process and then diagram their "To-Be" process.

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