Write a 1,050- to 1,400-word paper, including the following attributes:
SWOT analysis, including a SWOT chart
Identify opportunities (either product or service) that could improve the customer experience.
Strategy evaluation
Define strategic tasks.
Assess the industry's capabilities.
Identify the barriers to strategy implementation.
A response to the following:
Based on the SWOT analysis and strategy evaluation, what are some creative actions the industry can pursue to include innovation as a component of their strategy?