Identify tangible parts of product and its service component


Assignment

Read the case study entitled, "De Mar's Product Strategy" found at the conclusion. Then, answer the following questions.

• What is De Mar's product? Identify the tangible parts of this product and its service components.

• How should other areas of De Mar (marketing, finance, personnel) support its product strategy?

• Even though De Mar's product in primarily a service product, how should each of the 10 strategic OM decisions in the text be managed to ensure that the product is successful? Complete the chart below.

OM Decision

De mar

Quality

 

Design of the good and service

 

Process strategy

 

Location

 

Layout

 

Human resources

 

Supply-chain management

 

Inventory

 

Scheduling

 

Maintenance

 

Format your assignment according to the give formatting requirements:

• The answer must be using Times New Roman font (size 12), double spaced, typed, with one-inch margins on all sides.

• The response also includes a cover page containing the student's name, the title of the assignment, the course title, and the date. The cover page is not included in the required page length.

• Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.

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Marketing Management: Identify tangible parts of product and its service component
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