1. Use the background information (pages 42-43) to create a business profile for New Century, and indicate areas where more information will be needed. The profile should include an organization chart of the office staff
2. Identify six business processes that New Century performs, and explain who has the primary responsibility for each process. Also describe what data is required and what information is generated by each process.
3. Based on what you know at this point, is it likely that you will recommend a transaction processing system, a business support system, or a user productivity system? What about an ERP system? Explain your reasons.
4. Describe the systems development method you plan to use, and explain the pros and cons of using this method.