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Identify several work situations in which the use of hard


Identify several work situations in which the use of "hard power" (coercive, reward, legitimate) might be appropriate. For each situation:

  • Provide rationale for why the use of hard power is appropriate.
  • Discuss potential outcomes of employee commitment, compliance and/or resistance.

Identify several work situations in which "soft power" (expert, referent) might be appropriate. For each situation:

  • Provide rationale for why the use of soft power is appropriate.
  • Discuss potential outcomes of employee commitment, compliance and/or resistance.

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Business Management: Identify several work situations in which the use of hard
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