1. Identify several major developments and trends in the industries, technologies, and business applications of telecommunications and Internet technologies.
2. Is training being used to overcome organizational problems or conflicts that actually require other types of solutions?
3. What is the importance of the scientific method in the development of knowledge?
4. How is knowledge is obtained through personal experiences, tradition, authority, and intuition in your discipline ?
5. Explain at least four effects of globalization that affect the community and organizations.