Identify one supply chain, operational or product/service delivery system within your organisation and carry out the following activities.
a) Identify the necessary organisational and external quality standards and performance parameters for this system or process.
b) Develop and document a strategy to monitor the performance of the system or process you have chosen.
c) Evaluate and report on the performance of the system or process you have chosen. This may include trends and variations in performance or expected outcomes.
d) Identify and report on areas for continuous improvement based on your finding. Support your identified area for continuous improvement with data and show alignment to operational objectives and performance indicators