Identify one substantive topic in the course that you will


• Identify one substantive topic in the course that you will use in your job in the future. Specify the topic, your job, and how you will use this knowledge to be a better manager or leader.

Substantive Topics:

Managing Individual Behavior

Managing Groups and Teams

Leaders and Leadership

Managing the Organization’s Structure

• Looking back at the self-assessments you conducted throughout the course, name one specific change you will make in your behavior to try to build your management and leadership competencies or skills.

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Operation Management: Identify one substantive topic in the course that you will
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