Problem: Lead a collaborative consultation discussion Present information about sources of stress in the workplace Seek feedback on what causes stress at work and the emotional responses stress causes for the consultation participants Identify 2 methods for responding to emotional stressors in the workplace Reach agreement on at least 2 activities that would assist the team in learning to respond to emotional expressions at work Explain the meaning of emotional intelligence Ask for feedback from others to identify improvement areas for your own emotional intelligence Demonstrate the following: a. Adapting personal communication style and using an EI strategy b. Applying techniques that indicate flexibility and adaptability in interactions with others c. Applying techniques that show consideration for the emotions of others d. Using listening and questioning skills to elicit the views of others and to clarify or confirm understanding e. Using observation techniques to develop an understanding of others' EI