Problem
Staff were cleaning up after a busy Friday nights trading at a fast food outlet. The cook was walking back to the kitchen from the pot wash area over a floor that had just been wet mopped by another employee. As he walked past the deep fat fryer, the cook suddenly slipped on the still damp floor. He instinctively reached out to try and break his fall, pulling over the electric deep fat fryer in his panic. The fryer toppled over, spilling its entire contents, 35 litres of boiling hot oil, onto the cook and the floor. As the oil came into contact with the water residue on the floor, thick black smoke was produced, which set off the smoke alarms, adding to the extremely frightening situation. Surrounded in hot oil, the cook couldn't get up from the floor. Each time he tried he slipped back.
Eventually the trainee assistant manager succeeded in sliding him out of the spilt oil, burning his own hands in the process.
The cook suffered extensive burns to his ankles, legs, buttocks and chest and needed skin grafts. Another employee in the vicinity of the spilt oil also received severe burns to her right leg and ankle, again needed skin grafts.
The company were prosecuted by Manchester City Council and fined £60,000 after pleading guilty to two health and safety offences and ordered to pay costs of £16,000.
Task
1. Identify FOUR possible causes of the slipping incident at Eatwell Restaurant.
2. State FOUR possible actions that Management could take to reduce an accident of this nature occurring again
3. The Management of Eatwell Restaurant has approached you to compile a Training Manual for the Restaurant. Outline briefly FIVE main provisions/clauses that you would incorporate into the Manual, giving reasons for your answer.