Discuss the below:
Q1. List five things you intend to do in your business or in the home and office delivery-and-pickup dry cleaning company to offer superior customer service.
Q2. Identify five specific sales call prospects for your business. Prequalify them using these questions:
(1) Is the prospect in my market?
(2) Does he or she need my product or service?
(3) Will my product or service remove a problem or source of "pain," or improve the individual's life?
(4) Can he or she afford it?