The exercise for week five will involve additional research into drafting a conflict management plan. The conflict management will be a process enacted when conflict is recognized and perceived to be a detriment to operations. You will draft a series of steps that will best enable you to resolve the conflict for the most benefit. Apply your plan to an organizational conflict you experienced or to a case study researched in the library or on the Internet and analyze the possible results of enacting the plan.
As a part of your analysis:
Identify symptoms and indicators
Identify emotional aspects [if left unresolved] and effects on workplace performance
Identify possible alternative outcomes
Identify roles
Identify resolution strategies
The scenario should be related to your field of interest, such as a restaurant scenario for food service concentration.
Written communication: Written communication is free of errors that detract from the overall message.
APA formatting: Resources and citations are formatted according to APA (6th edition) style and formatting.
Font and font size: Times New Roman, 12 point.
Length: 700 to 1100 words demonstrating learning, research, and analysis.