Problem: You are leading a team of engineers who are developing a new water recycling system for a lunar orbiting spacecraft. This system will reduce the need for resupplying fresh water to the spacecraft, which saves hundreds of thousands of dollars in launch costs. The system operates by recovering latent moisture in the internal atmosphere as well as by recycling urine and gray water from crew usage. The system will also receive a small amount of make-up water from the carbon dioxide recovery system.
A member of your team has just informed you that a key component for the system failed radiation hardness testing. Failure analysis is performed by the testing team, which is managed by one of your peers. You need the analysis by close of business on Friday to determine if you will need a new supplier for this component, or if the failure can be corrected by the current supplier.
a. Write memo to the head of the testing team to persuade her to conduct the analysis within 3 days, rather than the normal 7 days.
b. Identify each element of the Influence Process Model, and how you incorporated it in your memo.
c. What kind of power did you use, and why?
d. What influence tactic(s) did you use, and why?