Discussion Post: How Leaders Create Customer Learning Relationships.
Overview
In this discussion, you will assume the role of a CCO in your company who is proposing new learning relationships with customers. You will discuss ideas about how to start learning relationships and to get the buy-in from other leaders in the company.
Procedure
• Imagine that you occupy the position of CCO in your company. Identify a customer with whom your company could develop a learning relationship. Thinking of your company as a system of departments and yourself as a leader in the company, propose ways that various departments can work together to contribute to a single learning relationship with a customer. Don't forget social media outlets as possible methods for your consideration.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.