Problem: Identify therapeutic use of self, verbal, and non-verbal engagement strategies in a culturally sensitive way to establish rapport and promote engagement. Identify client's stage of change and corresponding engagement strategies Identify signs and symptoms of intoxication, overdose, and withdrawal to determine immediate treatment needs Explain the process of obtaining relevant history using appropriate, evidence-based screening and assessment instruments specific to clients for determined eligibility and appropriateness of services. Reminder: You will not have quiz questions associated specifically with the case studies. These optional case studies are for you to apply information you are learning to situations you may encounter in your work. You may refer back to the case study introduction page in the course Orientation if you need a reminder on the backstory of these three clients. John John and his grandparents attend the initial session with you for substance use treatment. He seems reluctant and, almost defiant, in his presentation. He clearly states that he does not want to be there. He has better things to be doing with his time. His grandparents try to calm him down, but it's not working. You have to get some information from him for your assessment. How do you gather relevant?