Identify tools that would help denise and Rowland map HMC's business processes. Which processes do you think they should work on first? Why those processes?
2. Identify at least six reasons why companies choose to outsource a business process? Which of these reasons might Dick use to make his decision to outsource or to attempt BPR?
3. Is producing automotive parts a "core" business process for HMC? Explain
4. Do companies ever outsource "core" business processes? Which companies are doing this? Why are they doing this?
What social or legal issues might Denise consider? Be specific and explain why these issues might be important to HMC.