"Appreciative Inquiry. Organizational change is made by reinforcing positive behaviors and attitudes in others. " Please respond to the following:
• Identify and explain how a public leader can serve as a change agent during a "state of emergency". Provide examples.
• Refer to the four-stage appreciative inquiry process as outlined by Daft, Chapter 15. For each step, prepare a leadership plan to change the state of emergency into a positive outcome.