Select one of the following communication styles: emotive, directive, reflective, or supportive.
Choose a different communications style for a customer.
Write a 1,000 words in which you address the following:
Identify and describe the selected communication style.
Identify and describe the customer's communication style.
Discuss changes you would need to make in your style to better communicate with this customer.
Provide at least three specific examples of things you would say or do to demonstrate this adaptation.