1. Identify a true statement about the demand management process.?
a. It focuses on providing quick positive response to negative customer feedback.?
b. It creates customer-focused plans of action prior to actual purchases being made.?
c. It eases the pressure on the production process of a company.?
d. ?It increases costs as it involves serving multiple types of customers who have variable wants and needs.
2. The best order fulfillment processes:?
a. increase inventory levels of the firm.?
b.? manage volumes of returned product efficiently.
c. reduce coordination between multiple companies.?
d. reduce the time between order and customer receipt.?