Identify a recent public (local, global, national, or international) event, and identify the unknown and unanticipated elements of the event. List the ways in which leaders were unprepared, and identify how being unprepared contributed to the crisis. What elements of the crisis drove people into chaos and uncertainty? What role did a lack of technology play in exacerbating the crisis? What role does technology play in anticipating and managing crisis? What can leaders do in the future to be more effective in this situation?