Identify a problem situation in an organisation


Assignment Instructions:

Students will identify a problem situation (at least three problems) in an organisation they have access to (preferably an organisation where the student works or has worked recently). Do not focus on a problem that has already been solved.

The project report should be covering the following points:

1. Provide a brief introduction of the organisation (it is acceptable to withhold the name of the organisation).

2. Describe the problem, as much as possible in terms of the observable or measurable symptoms it manifests, for example: increased customer complaints; specific quality concerns; high staff turnover; contracts lost; decreased market share; loss of funding or loss of profit etc.,

3. The issue/problem should then be considered and analysed in terms of material drawn from any two topics studied as part of this subject. To give some examples, your group may choose to apply a model of leadership to examine your problem or use models or concepts of motivation and organisational culture, or ethics and organisational design. Try to choose the topic models/concepts that seem to offer the most useful insights into the problem. Do not try to deal with many models or concepts. For example, two models, well applied and showing a good understanding of associated concepts would likely to give optimum results. Topics outside course coverage should not be selected.

4. Explain the classical functions of management for your organisation which include planning, organising, leading and controlling. While the relevance of these functions has been attributed to the success of many organisations in the past, there has been a doubt on the relevance of these classical functions of management in the contemporary organisations that are witnessing continual changes in their organisational environments.

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