Write a 2- to 3-page paper where you do the following:
i). identify a medium to large organization that is large enough to have departments (such as Human Resources, Finance & Accounting, Marketing, etc.).
You will want to choose an organization for which you have some inside information as you are going to use this organization and the departments (or groups) within the organization to consider questions related to ‘Internal Customer Service’ throughout the session.
The organization you select can be the organization you work for (or have worked for), or an organization that someone you know works for. Military or public sector organizations are OK. If you like sports, a sports-related organization would be OK provided you know enough about the organization to respond to the SLP questions this session. Look ahead at future modules to make sure you’ll be able to formulate a response to each module based on the organization you select.
ii). Once you have identified the organization and described what the organization does, answer the following questions?