CRM Technology
Identify a company that provides CRM software solutions, and write a one to two page paper.
Do not define CRM and assume the reader is familiar with this term
Identify a CRM software product and company that developed it and the cost
Overview of how the software works and what it does to improve customer service for a company.
List examples of companies and industries that currently use the CRM product.
Cite at least one reference with an in-text citation in APA format.