1. Identify 3 leadership and management skills you think are important to building trust in a healthcare organization. Provide a rationale for your response(s).
2. Briefly describe the two main layout types. Provide the main advantages and disadvantages of both types. Which layout type do you believe promotes a more lean system? Provide an example of one of the layouts that is most relevant to you.
3. How could you apply Juran’s Quality Trilogy to improve your personal approach to study and learning?