Identifies the major characteristics of services compared, Operation Management

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Identifies the major characteristics of services compared

1. Write a 500-750-word paper that identifies the major characteristics of services compared with goods, and describe how technology is changing the customer service and service offerings

2. How does balanced scorecard help to avoid fraud in NGOs? How it shape the reality of the organisation?

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Operation Management: Identifies the major characteristics of services compared

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Operation Management: Identifies the major characteristics of services compared

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